CFJ Support
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7. When will I receive my reward?
You will receive your reward no later than 15 working days after the successful car purchase made by the referred person. Successful car purchase is completed when the original documents are sent t...
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9. What should I do if I have additional questions or need assistance with my purchase during the campaign?
Feel free to reach out to our customer support team at [ask@carfromjapan.com].
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9. What if I have questions or need help during the Black Friday campaign?
Our customer service team is ready to assist you! Contact us via email or phone.
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9. How do I know if a vehicle qualifies for the CFJ Deals Day discount?
Vehicles that qualify for the CFJ Deals Day discount will be clearly marked on our website with special tags or banners indicating the promotion.
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9. How will winners be selected?
Winners will be randomly drawn between May 21th and May 25th, 2024.
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9. What should I do if I have additional questions or need assistance with my purchase during the campaign?
Feel free to reach out to our customer support team at [ask@carfromjapan.com]. We’re here to assist you and ensure you have a smooth experience during the 10 Years CFJ celebration.
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8. How will I receive the reward?
You can receive the reward by PayPal or bank transfer to your account or you can use them as a discount for car purchases on carfromjapan.com. See more details below on each methods. i) PayPal: Fee...
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10. What if I have questions or need assistance during CFJ Deals Day?
Our customer service team is here to help! If you have any questions or need assistance, feel free to contact us via email, live chat, or phone. Our dedicated support team will ensure you have a sm...
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10. How will winners be notified?
Winners will be notified via email or phone within 5 business days after the drawing. If a winner cannot be reached or does not respond within 7 days, a new winner will be selected.
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10. How can I get the Custom Japanese Plate?
Once you’ve purchased your car and completed the payment, our Support team will reach out to you to guide you through the process and ensure you receive your Custom Japanese Plate.