CFJ Support
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10. What if I have questions or need assistance during CFJ Deals Day?
Our customer service team is here to help! If you have any questions or need assistance, feel free to contact us via email, live chat, or phone. Our dedicated support team will ensure you have a sm...
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10. How will winners be notified?
Winners will be notified via email or phone within 5 business days after the drawing. If a winner cannot be reached or does not respond within 7 days, a new winner will be selected.
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10. How can I get the Custom Japanese Plate?
Once you’ve purchased your car and completed the payment, our Support team will reach out to you to guide you through the process and ensure you receive your Custom Japanese Plate.
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9. What is a successful purchase?
A successful purchase is a completed order on carfromjapan.com using your referral coupon. Successful car purchase is completed when the original documents are sent to the buyer.
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10. Can I use the referral coupon on my own purchase?
No, your own referral coupon cannot be used on your own purchase.
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11. Will my rewards expire?
Yes, your rewards will expire after 2 years from the date of receiving the reward, if they are not used or withdrawn. So make sure to use or withdraw your rewards before they expire to fully enjoy ...
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12. Why is my friend unable to use my referral coupon?
If your friends cannot use your referral coupon, there might be a few reasons for this: - Incorrect Entry: Double-check if the referral coupon was entered correctly. - Ineligibility: Ensure that th...
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13. How can I find out if someone has used my referral coupon to make a purchase on carfromjapan.com?
You can find out if someone has used your Referral Coupon to make a purchase on carfromjapan.com. Login & access your program dashboard & find section of your referral buyers. The referral history ...
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14. How can my friend use my referral coupon?
Your friends can use your referral coupon by following these steps: Step 1: Visit the website carfromjapan.com and select the car they want to purchase. Step 2: Proceed to the checkout order form a...
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Can I return a car that I have bought from Car From Japan?
Basically our transactions are dealt on a No claim No return basis. CAR FROM JAPAN presents information about the condition and function of vehicle(s) accurately, to the best of its ability and kno...