Frequently Asked Questions

Account, ID & Password

• How do I login?

Vehicle Condition & Inventory

• How To Read Auction Grades And Inspection Reports

Payment & Refund

• Can I return a car that I have bought from Car From Japan?

Free Car Giveaway Campaign 2022

• Feedback from Free Car Giveaway Campaign Winner 2022: A Year Later
• Grand Prize Winner Announcement - Free Car Giveaway 2022
• Week 9 winner announcement
• Lucky winner announcement - $1000 in Cash
• Week 8 winner announcement
• Week 7 winner announcement

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CFJ Referral Program

• Terms & Conditions of the program
• FAQs of CFJ Referral Program