Frequently Asked Questions

Account, ID & Password

• How do I login?

Vehicle Condition & Inventory

• How To Read Auction Grades And Inspection Reports

Payment & Refund

• Can I return a car that I have bought from Car From Japan?

Referral Program

• Terms & Conditions of the program

Deals Day 2024

• 1. What is CFJ Deals Day?
• 2. How long will the Deals Day run?
• 3. Who can participate in CFJ Deals Day?
• 4. How can I find the best deals during CFJ Deals Day?
• 5. Are the discounts available on all vehicles?
• 6. Which payment methods are accepted during CFJ Deals Day?

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