Generally, your documents will reach you before the product. Please track the document through the tracking number we sent you. If you cannot track the document or if you are worried, please contact us.
Articles in this section
- What information is needed to start shipment process for my purchased item?
- How can I Change product recipient details?
- Can I change the shipment destination port after I receive a “payment confirmation” email?
- Can my shipping schedule change?
- What documents will I receive to release the product?
- Can I change the information of Consignee and Notify Party after my purchased product was shipped?
- How can I track the documents that you send to me?
- How does Car From Japan confirm product shipment?
- How long will it take for the shipping vessel to reach my port?
- How do I handle the import in my country?